Effective Date: 01/OCT/2026
These Terms & Conditions (“Terms”) govern your use of the Elevate Labs platform, including the Elevate Labs Student mobile application, the Elevate Labs Trainer mobile application, and the Elevate Labs Super Admin web portal (together, “Elevate Labs” or “the Platform”). The Platform is owned and operated by MOCEANS Center for Independent Living (“MOCEANS,” “we,” “us,” or “our”).
By activating your Elevate Labs account and using the Platform, you agree to these Terms and to our Privacy Policy. If you do not agree, do not activate the account and do not use the Platform.
Contact: [email protected]
Elevate Labs is a centralized communication and access platform for MOCEANS program participants. It brings program information, messaging, and links to supported third-party systems into one mobile experience. Elevate Labs is not a Learning Management System. It does not host courses, host career-planning content, deliver classroom instruction, or process payroll. It integrates with the following third-party systems where supported:
Those third-party systems remain owned and operated by their respective providers. Your use of them is governed by their own terms of service and privacy policies, in addition to these Terms.
Elevate Labs is available only to individuals authorized by MOCEANS to participate in a MOCEANS program in a student, trainer, or administrator role. You may use the Platform only if:
If you no longer meet these eligibility requirements, your access may be suspended or terminated.
You do not sign up for Elevate Labs on your own. A MOCEANS administrator initiates your account and sends an email invitation. You activate the account through that invitation link, verify your email, and complete the profile information the administrator has approved for your role.
You are responsible for keeping your account credentials confidential. You may not share your login with anyone else. If you believe your account has been accessed without your permission, contact support immediately.
You are responsible for the accuracy of the profile information you provide. You may update permitted fields through the app. Certain information (such as your email address, role, and program assignments) is controlled by administrators and cannot be edited from within the app.
Account activation, suspension, reactivation, and deactivation remain administrator-controlled. MOCEANS may suspend or terminate your account at any time, with or without notice, for any reason including but not limited to violation of these Terms, program departure, or program requirements.
You agree to use Elevate Labs only for its intended purpose: participating in a MOCEANS program, communicating with your assigned trainer or students, and accessing program resources.
You will not:
MOCEANS may investigate suspected violations and take appropriate action, including account suspension or termination and, where appropriate, referral to law enforcement.
The Platform includes text-based messaging between students and their assigned trainers. By using this messaging feature you understand and agree that:
The Platform, its design, its features, and all related trademarks, service marks, logos, text, graphics, and other content owned by MOCEANS or its licensors are the property of MOCEANS and are protected by intellectual property laws. Nothing in these Terms gives you a right to use any MOCEANS trademarks or branding without prior written permission.
Documents, PDFs, external links, and program materials made available through the Resource Library are provided for use by MOCEANS program participants only. You may not redistribute or repost these materials outside the program without permission from MOCEANS or the original rights holder.
You retain ownership of any information you provide through the Platform, including profile information and message content. By providing that information, you grant MOCEANS a limited, non-exclusive, worldwide, royalty-free license to use, store, display, and process it as needed to operate the Platform and support the MOCEANS program.
Content displayed from Tavuti, Pathful, Google Classroom, Gusto, or any other integrated third-party system is owned by the third-party provider or its content licensors. Your use of that content is governed by the terms of the applicable third-party system.
Elevate Labs integrates with Tavuti LMS, Pathful, Google Classroom, and Gusto. When you use those integrations:
Elevate Labs does not process payments, does not process payroll, does not record custom attendance, and does not include in-app time tracking or internship-hour approval.
Where the Platform displays payroll, attendance, or internship-hour information, that information is retrieved from Gusto through supported integration methods. Gusto remains the single source of truth for all payroll and time-tracking data. Any dispute about payroll, hours, or attendance must be resolved directly through Gusto or through MOCEANS administrative processes, not through the Platform.
Elevate Labs may send push notifications for messages, program announcements, reminders, and assignment updates. You may manage notification preferences in the app subject to operating-system permissions. Turning notifications off may cause you to miss important program communications.
MOCEANS is committed to making Elevate Labs usable by people with disabilities. The Platform is developed following accessibility best practices, including screen-reader compatibility, large touch-friendly controls, scalable text, strong color contrast, and clear navigation.
If you experience an accessibility barrier in the Platform, contact [email protected] and we will work with you on an alternative access method.
To the fullest extent permitted by law:
To the fullest extent permitted by law:
You agree to indemnify, defend, and hold harmless MOCEANS, its staff, its board, its volunteers, its service providers, and its licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to:
MOCEANS may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Reasons for suspension or termination may include, without limitation, violation of these Terms, departure from the MOCEANS program, program restructuring, or a legal or regulatory requirement.
You may stop using the Platform at any time. To request account deactivation, contact your MOCEANS administrator or email [email protected].
Sections of these Terms that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.
We may update these Terms from time to time. When we make material changes, we will notify users through the Platform or by email and update the “Last Updated” date at the top of these Terms. Your continued use of the Platform after changes take effect means you accept the updated Terms. If you do not agree, contact us to discuss options for your account.
These Terms are governed by the laws of the States of US, without regard to conflict-of-law principles.
Any dispute arising out of or related to these Terms or the Platform will be resolved in the state or federal courts and you consent to the personal jurisdiction of those courts.
Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property or confidential information.
For questions about these Terms or the Platform, reach out to:
MOCEANS Center for Independent Living
Email: [email protected]
Website: https://moceanscil.org
